Skip to content
EN

Job advertisement · Uedem · Full-time · Immediate start

Customer Service / After-Sales (m/f/d)

Do you enjoy helping people? At MEDiHANDEL, you make sure our business and end customers are well looked after even after their purchase: personally, reliably and with a focus on solutions.

Apply nowJob advertisement as PDF (German)

What you'll do

  • Looking after customers professionally and answering enquiries by phone and in writing
  • Clarifying orders and complaints, keeping track of deliveries, deadlines and requests
  • Working closely with logistics, sales and purchasing
  • Gathering feedback and helping to shape processes

What you bring

  • You are friendly, helpful and customer-oriented
  • Confident German, spoken and written (B2+)
  • You work in a structured, reliable and solution-oriented way
  • You are a team player, even when things get busy
  • Experience in customer service, in a pharmacy, a medical supply store or at a health insurance fund is a plus
  • Changing careers? Great: motivation and willingness to learn are what count.

Your benefits at MEDiHANDEL

  • Fair pay with attractive conditions
  • Flexible hours with flexitime and an overtime account
  • A close-knit, supportive team
  • Short lines of communication and flat hierarchies
  • Free coffee, fruit and drinks in a modern office
  • EV charging points on site
  • Wellpass: free gym access, plus swimming, yoga and many other sports activities

All vacancies